Jim Clifton is the Chairman and former long-time CEO of Gallup, a global analytics and advice firm. As a preeminent authority on management and workplace culture, he created “The Gallup Path,” a metric-based model linking employee engagement to business outcomes. He is the author of several bestsellers, including “It’s the Manager” and “The Coming Jobs War.” His work leverages Gallup’s extensive research to help organizations transform their leadership from traditional command-and-control to coaching-centric models.
