Kerry Patterson was a leading authority on interpersonal communication and organizational behavior, best known as a co-author of the bestseller “Crucial Conversations.” He co-founded Crucial Learning (formerly VitalSmarts) and completed doctoral work at Stanford University. Patterson’s expertise was further established through his tenure at Brigham Young University’s Marriott School of Management and his extensive consulting for Fortune 500 companies. His research-driven frameworks have helped millions transform high-stakes dialogue into productive results.
