Ron McMillan is a New York Times bestselling author and leading social scientist specializing in organizational change and interpersonal communication. As a co-founder of VitalSmarts (now Crucial Learning), he has spent over 25 years researching human behavior and corporate performance alongside experts like Albert Bandura. He is a primary authority on high-stakes dialogue, having co-authored “Crucial Conversations” and “Influencer.” His work has helped millions of leaders and Fortune 500 companies achieve better results through effective communication.