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Book cover of Compassionate Leadership: How to Do Hard Things in a Human Way

Compassionate Leadership: How to Do Hard Things in a Human Way

by Rasmus Hougaard , Jacqueline Carter , Marissa Afton , Moses Mohan

Summary & Key Takeaways

We often confuse compassion with kindness. We think being a compassionate leader means being nice, avoiding conflict, and making sure everyone is happy. But this misunderstanding can be disastrous for a business.In today’s 5-minute briefing on the groundbreaking research from the Potential Project, “Compassionate Leadership,” we explore the Wise Compassion Matrix. Discover why “empathy” alone leads to burnout and avoidance, and why true compassion requires the courage to do the hard things—like firing someone—in a human way.

About the Authors

Rasmus Hougaard

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Rasmus Hougaard is the founder and CEO of Potential Project, a global leadership research and development firm, and a leading authority on human-centric leadership. Nominated by Thinkers50 as one of the world's most influential leadership thinkers, he has coached C-suite executives at global …

Jacqueline Carter

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Jacqueline Carter is a leadership development expert and Managing Partner at Potential Project, where she helps global organizations cultivate human-centric cultures. With over 20 years of experience advising giants like Disney and Cisco, she is a regular contributor to Harvard Business Review. As …

Marissa Afton

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Marissa Afton is a leadership expert and organizational psychologist renowned for her work on mindful leadership and cultural excellence. As a Partner and Head of Global Accounts at Potential Project, she has spent over 25 years helping multinational companies like Cisco and Google transform their …

Moses Mohan

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Moses Mohan is the Global Head of Leadership Solutions at Potential Project and co-author of Compassionate Leadership. A former McKinsey consultant and ordained Zen monk, Mohan bridges ancient wisdom with modern business management. Having advised the Singapore government and global giants like IKEA …

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