by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Stop Choking Under Pressure: How to Win Every High-Stakes Conversation
Sweaty palms. Racing heart. Brain freeze. We’ve all been there. You’re in a critical negotiation, a performance review, or a heated argument with your partner, and suddenly, the wheels come off. You either explode in anger (and regret it) or retreat into silence (and resent it). This communication breakdown isn’t just awkward—it is actively sabotageing your career and killing your relationships.
It’s time to stop letting emotions drive the bus. Crucial Conversations is the tactical playbook you need to navigate the toughest talks of your life. We break down how to create psychological safety so you can discuss anything—no matter how sensitive—without burning bridges. This is the mindset shift that separates average managers from unstoppable leaders.
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