by Charles Conn , Robert McLean
In a world of AI and automation, what is the most valuable human skill left? According to the World Economic Forum, it’s complex problem solving. Yet, most of us were never taught how to do it. We rely on gut instinct or jump straight to solutions without understanding the real issue.In today’s 5-minute briefing on “Bulletproof Problem Solving,” written by two former McKinsey partners, we explore the rigorous 7-Step Framework used by top strategy consultants. Discover why the biggest mistake leaders make is “solutioning”—and how to stop guessing and start solving.
Charles Conn is an authority on complex problem solving, drawing from his extensive career as a former partner at McKinsey & Company. As the Chairman of Patagonia and past CEO of the Rhodes Trust, he brings decades of leadership and strategic expertise to his writing. He is also a venture capitalist …
Robert McLean AM is a Director Emeritus of McKinsey & Company, where he led the firm’s Australian and New Zealand practice for eight years. He also served as the Dean of the Australian Graduate School of Management. A prominent philanthropist, he is a director of the Paul Ramsay Foundation and …
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