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Book cover of How to Sustain Your Empathy in Difficult Times

How to Sustain Your Empathy in Difficult Times

by Jamil Zaki

Summary & Key Takeaways

Are you completely emotionally exhausted by the end of the workday? As professionals, we’re constantly told empathy is a leadership superpower. But when you absorb everyone else’s stress—from anxious teams to demanding clients—your ability to connect becomes a fast track to burnout. In today’s briefing, we explore Jamil Zaki’s transformative framework from How to Sustain Your Empathy in Difficult Times. Discover why empathy is a dial you can control, and learn the critical difference between draining “emotional empathy” and empowering “compassionate empathy.”

Enjoyed this briefing? Upgrade to our Premium feed to unlock the full 18-minute deep dive. You’ll discover Zaki’s “Empathy Gym” daily routines, a 4-step framework for setting rigid emotional boundaries during high-stress conversations, and the number one mistake leaders make that accidentally breeds toxic cynicism.

About the Author

Jamil Zaki

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Jamil Zaki is a Professor of Psychology at Stanford University and the Director of the Stanford Social Neuroscience Lab. A leading authority on human connection, his research challenges the notion that empathy is a fixed trait, demonstrating instead that it is a skill that can be strengthened. He …

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