Why do so many major change initiatives in organizations fail? It’s rarely a lack of vision; it’s a failure of process. We underestimate the challenges and overestimate our ability to make change stick.In today’s 5-minute briefing on John P. Kotter’s landmark book, “Leading Change,” we explore his 8-step process for successful transformation. Discover the single most critical first step that most leaders fail to execute properly: establishing a sense of urgency.