Think about the last corporate training you endured. Did you actually learn anything, or did you just repeatedly click “Next” until you hit the final quiz? Globally, companies waste billions on training programs that completely fail to change behavior or improve performance. Today, we explore Sharon Boller and Laura Fletcher’s “Design Thinking for Training and Development.” Discover why traditional training events are fundamentally broken, and how shifting to a design-thinking approach—focused on radical empathy and real problem-solving—can transform your L&D strategy from a dreaded compliance exercise into a powerful tool for performance.

Ready to stop wasting time on training that doesn’t stick? Upgrade to Momentum Premium to unlock the full 18-minute deep dive. We break down exactly how to use the Learner Persona Framework, the art of Prototyping Learning, and the fatal mistake leaders make that guarantees training failure.