by Chris Voss , Tahl Raz
We’ve been taught that negotiation is a logical game of compromise. But what if that’s completely wrong? What if the best negotiators aren’t the ones with the best arguments, but the ones who best understand human emotion?In today’s 5-minute briefing on former FBI hostage negotiator Chris Voss’s incredible book, “Never Split the Difference,” we reveal the core principle of “Tactical Empathy.” Discover why understanding the emotions of the person across the table is the single most powerful tool for getting what you want.
Chris Voss is a former lead international hostage negotiator for the FBI, where he spent 24 years handling high-stakes crises. As the CEO of The Black Swan Group and author of "Never Split the Difference," he is a preeminent authority on negotiation. Voss leverages his life-or-death field experience …
Tahl Raz is an award-winning journalist and New York Times bestselling author recognized for his expertise in business, technology, and social sciences. He is the co-author of highly influential books like Never Split the Difference and Never Eat Alone. Formerly a senior editor at Fortune Small …
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