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Book cover of Crucial Conversations: Tools for Talking When Stakes Are High

Crucial Conversations: Tools for Talking When Stakes Are High

by Kerry Patterson , Joseph Grenny , Ron McMillan , Al Switzler

Summary & Key Takeaways

Welcome to your Momentum masterclass. Handling difficult conversations is not a talent; it’s a skill. In this complete 18-minute deep dive into “Crucial Conversations,” we unpack the entire toolkit for navigating your toughest personal and professional dialogues with confidence and grace.In this episode, you will master:

About the Author

Kerry Patterson

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Kerry Patterson was a leading authority on interpersonal communication and organizational behavior, best known as a co-author of the bestseller "Crucial Conversations." He co-founded Crucial Learning (formerly VitalSmarts) and completed doctoral work at Stanford University. Patterson's expertise was …

Joseph Grenny

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Joseph Grenny is a four-time New York Times bestselling author and leading social scientist for business performance. As the co-founder of Crucial Learning (formerly VitalSmarts), he has advised hundreds of Fortune 500 companies on communication and organizational behavior. His research-based …

Ron McMillan

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Ron McMillan is a New York Times bestselling author and leading social scientist specializing in organizational change and interpersonal communication. As a co-founder of VitalSmarts (now Crucial Learning), he has spent over 25 years researching human behavior and corporate performance alongside …

Al Switzler

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Al Switzler is a co-founder of Crucial Learning and a renowned social scientist specializing in organizational behavior. As a New York Times bestselling co-author of "Crucial Conversations," "Influencer," and "Crucial Accountability," he is a leading authority on high-stakes communication. Switzler …

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